IT Service Desk / Helpdesk as a Service

With our integrated IT-Services, you relieve your inhouse IT-Team and at the same time ensure best support for your users - short-term peak coverage or as an extension of your existing team. We support you in the areas of Helpdesk, Systemadministration, Netzwork & Security and many other areas of your Business IT.

We are at your disposal with our native-speaking, qualified employees in 1st and 2nd level support for Helpdesk and IT-Service Desk operations as a Service.
AVITIS it service desk agent woman


AVITIS IT shared service desk

 IT-Service as "Shared" Modell

The service desk is shared with a maximum of two other customers of the same size . 100% case acceptance and treatment is guaranteed.

  • For peak coverage, overflow-line or basic support
  • Extensive support at affordable prices
  • Plannability & reliability (incl. backup)
  • profitable from 100 users or clients
As cheap as €12 per employee

IT-Service as "Exclusive" Modell

This dedicated service desk is exclusively available to your company with specially selected experts and supervisors. Always available and professional.

  • Dedizierter, flexibler & integrierter IT-Service
  • Alle Leistung mit Supervision - Fully Managed Service
  • Plannability & reliability (incl. backup)
  • profitable from 100 user or clients
Costs from €19 per employee


  • Software-Support (ERP, CRM, CMS, ...)
  • Mobile device management (MDM)
  • Weekly, monthly reporting
  • Networkmanagement & -monitoring
  • Routing, Firewall, Security-Management
  • Assetmanagement & Support
AVITIS IT administrator


  • Experienced, certified and always friendly service team
  • Permanent training and qualification measures
  • Selected pool of qualified IT service agents
  • Remote experience and problem-solving attitude
AVITIS costs meeting outsourcing


  • Transparent and easily calculable costs
  • ALL-Inclusive Prices
    Support, workplace incl. PC and phonenumber
  • Arrange a flexible term, starting from 3 months
  • No hidden costs!
AVITIS IT service budget planning


  • Without interruption or gaps during planned or unplanned absence
  • Avoid downtimes in your daily operations
  • Replacements included - full availability at all times
  • 10 years+ experience in IT service management on enterprise level

Contact us!

Do you have any questions or do you need more information? Don't hesitate to contact
us by phone, email or the contact form.

By confirming the reCaptcha, I agree to the processing and storage of my data by AVITIS KG.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.