IT Service Desk / Helpdesk as a Service

With our integrated IT-Services, you relieve your inhouse IT-Team and at the same time ensure best support for your users - short-term peak coverage or as an extension of your existing team. We support you in the areas of Helpdesk, Systemadministration, Netzwork & Security and many other areas of your Business IT.

We are at your disposal with our native-speaking, qualified employees in 1st and 2nd level support for Helpdesk and IT-Service Desk operations as a Service.
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Start FREE Initial Consultation

BEST VALUE FOR MONEY

IT-Service as "Shared" Modell

The service desk is shared with a maximum of two other customers of the same size . 100% case acceptance and treatment is guaranteed.

For peak coverage, overflow-line or basic support
Extensive support at affordable prices
Plannability & reliability (incl. backup)
profitable from 100 users or clients

As cheap as €12 per employee

IT-Service as "Exclusive" Modell

This dedicated service desk is exclusively available to your company with specially selected experts and supervisors. Always available and professional.

Dedizierter, flexibler & integrierter IT-Service
Alle Leistung mit Supervision - Fully Managed Service
Plannability & reliability (incl. backup)
profitable from 100 user or clients

Costs from €19 per employee

FLEXIBLE EXPANDABLE

Software-Support (ERP, CRM, CMS, ...)
Mobile device management (MDM)
Weekly, monthly reporting

Networkmanagement & -monitoring
Routing, Firewall, Security-Management
Assetmanagement & Support

QUALIFIED
IT-PROFESSIONALS

Experienced, certified and always friendly service team
Permanent training and qualification measures
Selected pool of qualified IT service agents
Remote experience and problem-solving attitude

FULL
COST CONTROL

Transparent and easily calculable costs
ALL-Inclusive Prices
Support, workplace incl. PC and phonenumber
Arrange a flexible term, starting from 3 months
No hidden costs!

TROUBLE FREE
OPERATIONS

Without interruption or gaps during planned or unplanned absence
Avoid downtimes in your daily operations
Replacements included - full availability at all times
10 years+ experience in IT service management on enterprise level

Contact us!

Do you have any questions or do you need more information? Don't hesitate to contact
us by phone, email or the contact form.

info@avitis.at

+43 (0) 1 25 35 828

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IT Service Desk / Helpdesk as a Service

BEST VALUE FOR MONEY

IT-Service as "Shared" Modell